Privacy Policy

PRIVACY POLICY

Effective Date: 14th February 2017

This document outlines how we store and treat your personal information. VR Plus is a trading name of VR Plus Pty Ltd (ABN 73 621 666 626 ).

We take our customer’s privacy seriously and we will only collect, record, hold, store, disclose, transfer and use your personal information as outlined below.

Data protection is a matter of trust and your privacy is important to us. We shall therefore only use your name and other information which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you.

We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.

If you have any comments, suggestions or complaints, you may contact us by e-mail at info@vrplus.com.au.

Use and Disclosure of Personal Information

The personal information we collect from you will be used amongst our group of companies for some or all of the following purposes:

To facilitate your use of the Services;
To process orders you submit through the Website, whether for game bookings or products sold by VR Plus or a third party seller. Payments that you make through the Website for games or products, whether sold by VR Plus or a third party seller, will be processed by us;

To deliver the games or products you have purchased through the Website, whether sold by VR Plus or a third party seller, we may pass your personal information on to a third party in order to make delivery of the product to you, whether the product is sold through the Website by VR Plus or a third party seller;

To update you on the delivery of the products, whether sold through the Website by VR Plus or a third party seller, and for customer support purposes;

To compare information, and verify with third parties in order to ensure that the information is accurate;

To send you regular updates by email or sms on news and initiatives in your city.

Further, we will use the information you provide to administer your account (if any) with us; verify and carry out financial transactions in relation to payments you make online; audit the downloading of data from the Website; improve the layout and/or content of the pages of the Website and customise them for users; identify visitors on the Website; carry out research on our users’ demographics and behaviour; provide you with information we think you may find useful or which you have requested from us, including information about our or third party sellers’ products and services, provided you have indicated that you have not objected to being contacted for these purposes; and

In exceptional circumstances VR Plus may be required to disclose personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, for law enforcement purposes, or for fulfillment of legal and regulatory requirements and requests.;

VR Plus may share your personal information with third parties and our affiliates for the above mentioned purposes, specifically, completing a transaction with you, managing your account and our relationship with you, marketing and fulfilling any legal or regulatory requirements and requests as deemed necessary by VR Plus. In sharing your personal information with them, we endeavor to ensure that the third parties and our affiliates keep your personal information secure from unauthorised access, collection, use, disclosure, or similar risks and retain your personal information only for as long as they need your personal information to achieve the above mentioned purposes.

VR Plus does not ever engage into the business of selling customers’ personal information to third parties.

Withdrawal of Consent

You may communicate your objection to our continued use and/or disclosure of your personal information for any of the purposes and in the manner as stated above at any time by contacting us at our e-mail address below. Please note that if you communicate your objection to our use and/or disclosure of your personal information for the purposes and in the manner as stated above, depending on the nature of your objection, we may not be in a position to continue to provide our products or services to you or perform on any contract we have with you.Our legal rights and remedies are expressly reserved in such event

Updating Your Personal Information

You can update your personal information anytime by contacting us at our e-mail address below.

Accessing Your Personal Information

If you would like to view the personal information we have on you or inquire about the ways in which your personal information has been or may have been used or disclosed by VR Plus within the past year, please contact us at our e-mail address below. We reserve the right to charge a reasonable administrative fee for retrieving your personal information records.

Security of Your Personal Information

VR Plus ensures that all information collected will be safely and securely stored. We protect your personal information by:

Restricting access to personal information
Maintaining technology products to prevent un-authorized computer access
Securely destroying your personal information when it is no longer needed for any legal or business purpose
VR Plus uses 128-bit SSL (secure sockets layer) encryption technology when processing your financial details. 128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard.

If you believe that your privacy has been breached by VR Plus, please contact us at our e-mail address below

Minor

VR Plus does not sell products for purchase by children. If you are under 16 years old, you may use our website only with the involvement of a parent or guardian.

Collection of Computer Data

VR Plus or our authorised service providers may use cookies, web beacons, and other similar technologies for storing information to help provide you with a better, faster, safer and personalised experience when you use the Services and/or access the Website.

When you visit any VR Plus website, our company servers will automatically record information that your browser sends whenever you visit a website. This data may include:

Your computer’s IP address
Browser type
Webpage you were visiting before you came to our Website
The pages within the Website which you visit
The time spent on those pages, items and information searched for on the Website, access times and dates, and other statistics.
This information is collected for analysis and evaluation in order to help us improve the Website and the services and products we provide.

Changes to the Privacy Policy

VR Plus shall regularly review the sufficiency of this Privacy Policy. We reserve the right to modify and change the Privacy Policy at any time. Any changes to this policy will be published on the Website.